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Customer Success Manager Certification

Get Certified. Get Ahead.

Professional Development for Customer Success Managers

Becoming a great CSM is a lifelong journey, attaining your Customer Success Manager Certification is a significant first step.

What Are the Benefits of Getting Certified in Customer Success Management?

Certified Customer Success Managers are able to deliver the outcomes that customers demand and companies count on. Gain a deep understanding of the best practices strategies you need to know in order to thrive in Customer Success.

  • Enhance your career opportunities by establishing your commitment to professional development.

  • Demonstrate to employers and peers your attainment of core Customer Success knowledge.

  • Learn the foundations of Customer Success and the scope of responsibilities associated with the CSM role from the best minds in Customer Success.

  • Engage with a Community of Customer Success practitioners committed to continuous improvement.

Trusted by CSMs at the World’s Leading Companies

Not your typical Certification

Our courses and workshops provide participants the opportunity to earn an industry recognized certification. Like our courses, we wanted to offer credentials that went to work for you and were LinkedIn ready.


Always Accessible
Never worry about losing your certificate. Your valuable certifications will always be present at its web address. If you've misplaced a credential link, retrieve all of your Accredible credentials at any time by entering your email.


Easily Shareable
Share your achievement across your professional and personal networks. Accredible lets you showcase your credentials on Facebook, Twitter and LinkedIn with a single click. One-click sharing makes it easy to show off your accomplishments across all channels.


Learning, Verified
Your achievements can be verified at any time. Link your certifications on LinkedIn to your live credentials so anyone, anywhere can see what you have achieved. A directory let's searchers quickly and definitively validate an Accredible credential.

Ready to take your Customer Success career to the next level?

Learn strategies and methods that top Customer Success Managers use to reduce churn, increase adoption and secure renewals.