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Get A Job In Customer Success: Rocking The Interview Process

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Rocking The Interview Process

April 18, 2019 at 12:00PM PST

This is Part 3 of our 3-part 'Get A Job In Customer Success' seminar series. 

Part 1 - Preparing Your Resume & LinkedIn Profile - more info
Part 2 - Building Your Job Seeker Funnel - more info
Part 3 - Rocking The Interview Process - this event!

If you're not yet sure if you want a job in Customer Success, we recommend our free introductory seminar.

You've got your first interview. Now what?

All the hard work has paid off and you've got invited for an initial interview for your dream Customer Success job. Congratulations! Now, how are you going to make sure you rock the interview process every step of the way, from phone screen to in-person meetings? The last thing you want to do is to make an avoidable mistake at this late stage in the game and have to go back to stage one.

Don't panic! This online seminar is just what you need to help you put your best foot forward in the interview process and ensure that you maximize your chances of landing your dream Customer Success job!

Secure Your Spot Today

What You'll Learn

During this 1-hour online event we’ll address the following topics:

  • How to prepare for your interview and make a strong and lasting first impression.

  • The best way to answer the most common Customer Success interview questions.

  • What you should absolutely NOT say during an interview.

  • Small, but avoidable mistakes that can derail an interview that's going well.

  • The importance of timely follow-up and the right way to do it.

Plus, we’ll give you access to a set of free resources we’ve built that will help you take your first steps towards getting a Customer Success job.

Free Tools You'll Receive

  • Interview Preparation Dossier

Why Listen to Us?

We help people like you every day to start and grow their Customer Success careers and skills.

  1. Customer Success Recruiters: We’re one of the leading Customer Success Recruiters, and over the last 4 years we've helped thousands of people make successful career transitions into Customer Success. 

  2. Former Customer Success Leaders: As former operational Customer Success leaders, we have built and led Customer Success teams, and interviewed hundreds of Customer Success Manager candidates over the course of our careers. This makes us uniquely qualified to give you insights into how teams hire talent. 

  3. Customer Success Educators: We're the leading provider of Customer Success training courses for CSMs and have certified hundreds of Customer Success Managers from leading companies around the world.


This event is presented by two leading Customer Success professionals, both of whom have been recognized by their peers as Top 100 Customer Success Strategists in 2017 and 2018.

James Scott | SuccessHACKER.png

James Scott is General Partner at SuccessHACKER where he runs the global CSM Training & Certification program. He has over a decade of experience helping companies deliver better customer outcomes and experiences. Over the course of his career, he has interviewed, hired and mentored hundreds of Customer Success professionals.

Andrew Marks | SuccessHACKER.png

Andrew Marks has spent nearly 25 years in high tech, mostly building highly effective post-sales organizations that drive customer lifetime value and improved customer satisfaction. Since founding SuccessHACKER, Andrew has spent a good portion of his time matching people to Customer Success roles from individual contributors to senior executives.

Our Guarantee

After attending this event, you will have access to all the information that you need to get your resume and LinkedIn profile optimized for a Customer Success job search. 

We guarantee that if you then take this information and use it to plan your job search, the value added to your job search will far exceed the price you paid to attend this event. You'll be more likely to get invited for interviews and, therefore, the chances are you'll get hired faster!

But if, after participating in this event, you do nothing with the information we supply, your job search will be unaffected. 

We look forward to seeing you online! If you can't make this specific event, don't worry. We're running this event on a regular basis at different times.

Check out our events page for more information on related upcoming events.