Now there’s a better way to get the Customer Success Training you’re looking for.


CSMs at the world’s leading companies trust us to teach them how to reduce churn, increase user adoption and drive more renewals.


 A Customer Success Training and Enablement Platform built for Customer Success Managers Like You

Our Customer Success training platform and programs let you learn
what you want from anywhere, at any time.

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How is SuccessCOACHING Different?

More than just a pretty course, it’s CSM education done right.

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Three Ways to Learn, Three Ways to Get Certified in Customer Success Management

We know everyone learns differently, choose the way you learn best.

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Online Customer Success Training


12-week CSM Certification Courses

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Customer Success Workshops

Get Certified and Get Ahead


Accelerate Your Career by Earning your Customer Success Manager Certification.

If your organization has embraced Customer Success and you want to develop your skills, achieving a Customer Success Certification will help you to acquire critical knowledge by teaching you the tactics and practices as well as how to apply them to deliver better outcomes for your customers.


Get industry-leading Customer Success Training for as little as $9/mo with Launch.