Three Ways to Learn, Three Ways to Get Certified in Customer Success
Self-guided Customer Success Training, ideal for those who want to learn at their own pace.
Gain instant access to our full Customer Success Management training catalog. Get the flexibility to focus on the topics that matter most to you.
Expert-led Customer Success training, ideal for those who learn best with guidance.
Our structured 12-week online program teaches Customer Success Management skills and practices you need to know to grow your career and maximize your impact.
CSM Foundations Workshops
Expert-led Customer Success Manager Training and Certification Workshops, ideal for those who want to learn in a small group setting.
Our intensive 2-day workshop covers all of the CCSM Level 1 curriculum and provides attendees with the opportunity to get certified during the final day of the workshop.
Trusted by CSMs at the World’s Leading Companies
Ready to take your Customer Success Management skills to the next level?
Learn the tactics and practices top Customer Success Managers use to reduce churn, increase user adoption, drive expansion and deliver more renewals.