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On-Demand Learning for In-Demand CSMs

Subscribe today and gain unlimited access to our full Customer Success training curriculum.

 

Self-Guided Customer Success Training for CSMs

 

Access our full Customer Success training curriculum and learn what you want when you want to.

 
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Ideal for individuals and teams that want to learn at their own pace.

Gain instant access to our full Customer Success Management training catalog. Learn at your own pace, with flexibility to focus on the topics that matter most to you.

Trusted by CSMs at the World’s Leading Companies

 Which Plan is right for you?

One Training Program. Two Great Plans Built with Your Needs in Mind.

 

Get Certified and Get Ahead

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Accelerate Your Career by Earning your Customer Success Manager Certification.

If your organization has embraced Customer Success and you want to develop your skills, achieving a Customer Success Certification will help you to acquire critical knowledge by teaching you the tactics and practices as well as how to apply them to deliver better outcomes for your customers.

Customer Success Training for CSMs & Customer Success Teams

 
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Solo

On-demand Customer Success training for Individual Customer Success Managers

SuccessTRAINING Solo is a subscription-based online training and certification program for CSMs looking to improve their Customer Success knowledge and skills.

Choose your plan:

 
Overview

SuccessTRAINING Solo Overview

Looking to expand your knowledge of Customer Success best-practices? Trying to land your first Customer Success job?

Learn the skills you need to unleash your potential as a CSM!

SuccessTRAINING Solo gives Individual CSMs:

  • Access to our full catalog of Customer Success Management training.

  • Flexibility to learn at you own pace.

  • All the core skills you need to meet and exceed customer expectations.

  • The ability to grow your skills and understanding of Customer Success as your career progresses.

  • Industry recognized certifications.

Curriculum

Certified Customer Success Manager Curriculum

Your subscription enables you to access all levels of our Certified Customer Success Manager curriculum as well as future updates.

CCSM Level 1 Curriculum

CCSM Level 2 Curriculum

CCSM Level 3 Curriculum [COMING SOON]

Certification

Become a Certified CSM

Each level of CCSM curriculum features the opportunity to earn a Customer Success Manager Certification.

Our rigorous CSM certification exam assesses your understanding of the best practices and strategies that are crucial to delivering the outcomes that customers demand and companies count on.

Becoming a great CSM is a lifelong journey. Attaining each level of Certification is a significant step forward in that journey.

Earn your certification and display it as a digital certificate and badge on your LinkedIn profile to demonstrate your professional development and commitment to delivering the best outcomes possible.

Team

On-Demand Customer Success Training For Customer Success Manager Teams

SuccessTRAINING Team is a subscription-based online training and certification program for CSM Teams looking to improve their Customer Success knowledge and skills.

Contact Us About A Plan:

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Overview

SuccessTRAINING Team Overview

Looking to expand your teams knowledge of Customer Success best-practices? Trying to stay ahead of the challenges that come with rapid growth?

Give your team the skills they need to unleash their potential as a CSM team!

SuccessTRAINING Team Gives Customer Success Teams:

  • Access to our full catalog of Customer Success Managment training.

  • Opportunities to learn the skills they need at the pace you want.

  • All the core skills they need to meet and exceed customer expectations.

  • The ability to address learning gaps and foster professional development as your team grows.

  • Industry recognized certifications.

Curriculum

Certified Customer Success Manager Curriculum

Your subscription enables you to access all levels of our Certified Customer Success Manager curriculum as well as future updates.

CCSM Level 1 Curriculum

CCSM Level 2 Curriculum

CCSM Level 3 Curriculum [COMING SOON]

Certification

Become a Certified CSM

Each level of CCSM curriculum features the opportunity to earn a Customer Success Manager Certification.

Our rigorous CSM certification exam assesses your understanding of the best practices and strategies that are crucial to delivering the outcomes that customers demand and companies count on.

Becoming a great CSM is a lifelong journey. Attaining each level of Certification is a significant step forward in that journey.

Earn your certification and display it as a digital certificate and badge on your LinkedIn profile to demonstrate your professional development and commitment to delivering the best outcomes possible.

Ready to take your Customer Success Management skills to the next level?

Learn strategies and methods that top Customer Success Managers use to reduce churn, increase adoption and secure renewals.